Our client is looking for individuals who are passionate about providing amazing service to customers and colleagues.
Are you interested in a career with a Sunday Times Top 100 best company to work for and a organisation that truly cares about its customers and colleagues?
Then this is the role for you.
This is a rewarding position where you can progress further within the Mortgage departments and build a long lasting career.
You will be integral in delivering the department’s vision by providing an exceptional telephony mortgage service to both existing members and new customers.
You will be the first point of contact, receiving inbound calls from customers, building relationships and asking questions to establish and satisfy needs, helping customers achieve their goals.
- To provide an outstanding telephony mortgage service, accurately completing affordability/lending policy checks, mortgage transactions, answering questions and queries relating to mortgages and ensuring that customer requirements are clearly understood and competently carried out.
- To engage with customers in a professional and knowledgeable manner to understand their current situation and needs.
This is a full time permanent position - 35 hours a week.
I am looking to speak to mortgage and customer service candidates who are enthusiastic, customer driven and passionate about building relationships.
This is a fast paced role within a brilliant working environment and fantastic training to support you in your role.
If you are interested in finding out more about this position and have had some experience within Mortgages/financial services then please send me an up to date copy of your CV to firstname.lastname@example.org or call 03332 408 550
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