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Mortgage Case Manager

Posted 4 April by Stellar Select Limited Featured Ended

Job Title: Mortgage Case Manager

Location: Hammersmith, London

Salary: £25,000 - £30,000


  • Private healthcare
  • Pension scheme
  • 25 days holiday (plus bank holidays)
  • Heavily subsidised café
  • Company social events
  • Generous training budget
  • Annual discretionary bonus
  • Flexible benefits scheme (health, dental care, massages and physio, gym membership)

Hours: Working 5 days a week across Monday to Sunday covering shifts that are between 9am - 9pm (40 hours per week)

About the role

We have an exciting new role for a Mortgage Case Manager to join our client who are a new and revolutionary online remortgage advisory business who are due to launch shortly.

We are ideally looking for candidates who have a CeMAP qualification and have previous experience within Mortgage Administration.

Successful applicants will be given all the guidance and training they need to naturally progress to the role of Mortgage Advisor.

Responsibilities and Experience required for the role of Mortgage Case Manager

  • Reviewing, updating tracking and monitoring of cases
  • Provide Key facts Illustrations along with other documentation to clients and other stakeholders as required
  • Dealing with incoming correspondence from clients, lenders, partners
  • Ensuring acceptance of terms and mortgage offers are received promptly and checking against application data and/or KFI
  • Analysing customer applications and making recommendations
  • Self-Processing AIPs and Apps
  • Dealing with incoming correspondence from clients, lenders, partners
  • Ideally CeMap qualified with previous experience in mortgage administration
  • Excellent organisational and communication skills
  • Strong team ethos
  • Passionate about providing a great customer experience

For more information regarding the role of Mortgage Case Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

Required skills

  • Mortgage
  • Processing
  • CeMap
  • Administrator
  • Case Manager

Reference: 34824606

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