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Mortgage Case Manager

Posted 9 March by Stellar Select Limited Featured Ended

Job Title: Mortgage Case Manager

Location: Bourne End, Buckinghamshire

Salary: Up to £25,000


  • 23 days holiday, increasing to 28 days with length of service
  • Pension
  • Life Insurance
  • Private Medical Care
  • Employee Assistance Programme
  • Flexible Benefits including Childcare Vouchers

Mortgage Case Manager required in Buckinghamshire with a new start up lender offering up to £25,000 plus great benefits. The roles will hold responsibility to support the development of the business into the residential mortgage market via intermediary channels and provide superb administrative support functions to the Underwriting Team within Mortgage Operations.

Responsibilities and Experience required for the role of Mortgage Case Manager

  • Assessment of reference documents submitted in support of the Mortgage Application
  • Ensure that the principles of MCOB and CONC are adhered to, in full, throughout the processing of the application
  • Accurately assess and co-ordinate the information and document it within the system for the Underwriters and for audit purposes
  • Adhering to all operational policies and procedures as detailed within Lending Policy
  • Understand and assess credit reports, documentation relating to verification of employment/self employment and valuation reports bringing to the attention of Underwriters issues arising
  • Provide excellent customer service to internal and external customers alike
  • Accurately capture data via origination systems to ensure that all documentation is error free and correct
  • Be able to accurately communicate information to 3rd Parties both verbally and via email within the confines of KYC and DPA
  • Provide input and feedback for any proposed Mortgage Operations developments
  • Recent mortgage/secured loans processing experience in a retail banking environment or lender is essential
  • Knowledge of Buy to Let mortgage products would be massively advantageous but not essential
  • Hands-on experience of mortgage processing systems
  • Knowledge of regulation as it affects mortgages and secured loans
  • Excellent communication skills and interpersonal skills

For more information regarding the role of Mortgage Case Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

Required skills

  • Intermediary
  • MCOB
  • New Business
  • Mortgage processing
  • Mortgage Operations

Reference: 34648204

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