This is a fantastic opportunity to use your skills and do what you enjoy in a non-sales target environment.
You will be offering Mortgage advice over the telephone to new and existing customers where you can focus on delivering a first class mortgage advice and put customers at the heart of everything you do.
-Receiving inbound calls, building relationships, establishing needs and helping customers achieve their goals.
-Providing high levels of professional customer service and advice on the range of mortgage products
-Ensuring all borrowers thoroughly understand the potential financial risks to them that are involved and are provided with advice on how to mitigate this with the costs of doing so.
-Managing your own time within a busy department to ensure each customer receives a high level personal service.
Full and part time vacancies are available within department hours:
Hours vary between Mon to Fri 8am to 8pm, Saturday 9am to 5pm and Sunday 10am to 4pm.
Please note all training courses will be full time Monday to Friday 9am to 5pm
To be considered for a position you need to have -
Fully CeMAP qualified (or equivalent)
Mortgage advisory experience within the last 12 months is essential
Evidence of recent, fast paced customer service experience, ideally within Mortgage Advice
A confident relationship builder with excellent communication skills
Thorough and driven to achieve high standards
Reliable, committed and flexible
Self-motivated, proactive and passionate about your development.
Banking & Financial Services Knowledge
Excellent attention to detail, planning and organisational skills
Apply on-line or if you would like more information on this role, or any role within the mortgage market please contact Mithun Bhagwan on 0333 2408 550 or e-mail firstname.lastname@example.org attaching your updated CV.
REED Mortgages - The UK's leading specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles.
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