Mortgage Administrator

Posted 1 week ago by YOPA

**Please note salaries range from £20-25k, plus uncapped commission**

Are you looking for a change of career In 2020 and have an Interest In Property? Are you driven by exceeding sales targets and pride yourself on delivering great customer service? Looking for a busier more lucrative seat with genuine uncapped earning potential and career development opportunities? Then look no further!

Here at Yopa we combine the latest technology with a dedicated local Estate Agent. It’s a completely personal service from start to finish, and all at a fair fixed fee from £999!

Due to the success and high demand of our ancillary services we are looking for a talented Mortgage Administrator/Account Manager to join our brand new In-house Mortgage and Protection Department, Scout Financial Services, based at our award winning Customer Contact Centre In Croxley Green, Watford.

As a Mortgage Administrator/Account Manager, you will be working alongside and supporting our existing Mortgage and Protection Brokerage Department and be responsible for the packaging, submission and chasing through of mortgage applications to mortgage offer - between the customer, lender & broker.

This is an excellent opportunity for anyone currently working In Mortgage Administration and looking to further develop their skills In Financial Services, providing a potential pathway Into Mortgage Broking in the future.

Main duties and Responsibilities:

  • Provide support to our brokerage team who as well as mortgages, are able to offer additional services such as Life Insurance, Critical Illness Cover and Income Protection.

  • Submit any new business leads to the lenders in an efficient, timely and accurate manner

  • Working closely between the lender, broker & customer to ensure we provide a smooth and efficient service

  • Be a key point of contact for customers once an application has been made and provide customers with updates on how their case Is progressing

  • Assist In taking potential broker fees for applications via online payment method

  • Accurately capture and record client data, ensuring all records are kept up to date

  • General office duties (filing, scanning, taking calls, organising post etc)

Skills and Experience Required:

  • Confident and professional telephone manner

  • Team player, ability to work both independently and as part of a team

  • Strong organisational skills

  • Excellent attention to detail

  • Strong time management skills

  • Competent understanding of the mortgage application process, and how to progress a case from application to offer.

  • Experience with multi-lender packaging preferable

  • Experience with PRIMIS network packaging systems and requirements desirable

About Yopa

Winner of Best Online Agent for 2019 at UK Estate Agent of the Year awards!

Yopa is a leading UK-based full service, fair fixed fee estate agent.

Founded in 2015, Yopa has already become the 8th largest estate agent in the UK, and in 2018 was awarded the 'Best online and hybrid agent of the year’ by

In 2017 Yopa was recognised by LinkedIn as one of the UK’s Top 20 Start-up companies to work for.

We are disrupting the traditional high street agencies by doing away with the unnecessary cost of high street shop fronts and leveraging its proprietary technology and scale to deliver a great experience for its customers, all for a fair fixed fee.

Yopa has already received over 8,400 '5 star’ Trustpilot reviews from delighted customers and is backed by some of the biggest names in the property industry including Savills, DMGT and LSL Property Services plc.

Required skills

  • Administrative
  • Mortgage Advisor
  • Mortgage Broker
  • Mortgage Lending
  • Residential Mortgages

Application questions

Are you eligible to work in the UK?
Do you have any unspent criminal convictions?
Previous experience In a similar role?
Experience with multi-lender packaging?
Experience with PRIMIS network packaging systems?

Reference: 39524268

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