Mortgag Broker Support
Office Angels are in partnership with the world's biggest Building Society and we are actively recruiting for candidates with Administration and Customer Service experience to join their ever growing team.
You will be based in the centre of Bournemouth a stones throw away from shops, cafés and the popular town and beaches.
Within this role, you will be involved in the Webchat function and admin based support to our Intermediaries and Sales force on products, criteria and case queries for both brands.
The adviser will be delivering excellent customer service by ensuring the needs of our intermediaries are met in line with policy; providing accurate information and support with product, criteria and case assistance.
Whats expected of you:
*PC Literate and capable of working across multi-systems, ensuring attention to detail and accuracy at all times.
*Excellent communicator, you will be able to demonstrate outstanding customer service to both internal and external clients
*Competent problem solver, capable of dealing with a number of tasks and processes at any one time
*Flexible team player and have a positive attitude to work, proactively managing your own time and organising your work effectively.
*Customer service experience is essential,
*Mortgage experience is desirable
You will be dealing with sensitive information which needs to be verified on each call so attention to detail is key.
During your training period, you will be 100% quality checked however, this will decrease once you are fully competent. Ongoing support is always available.
Hours: 9am - 5pm (1 hour lunch)
Monday - Friday
6 Month Rolling Contract with permanent opportunities available.
Benefits include, subsidised parking and canteen, use of an on site gym and many more.
Please note: to be considered for this position you must be able to supply valid Proof of Identification at the start of the recruitment process. Your application is also subject to the successful completion of credit, background and reference checks.
If you would like to be considered for the role contact Georgia on or
Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.