Membership Engagement Manager

Posted 5 days ago by membershipbespoke
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Membership Engagement Manager

Professional Membership Body

Victoria. Central London with hybrid working 2 Days Office, 3 Days Home

Basic Salary £40,000-£45,000 with 30 Days Holiday exclusive of Bank Holidays

12 Month Maternity Cover, Full Time

Our client a leading professional membership body with 21,000 members is currently looking for a Membership Engagement Manager for their offices in Central London with hybrid working 2 Days at the Office, 3 Days at Home. It is a 12 month maternity cover

If you are a Membership Engagement Manager, Membership Development Manager, Membership Retention Manager, Membership Journey Manager ideally for a professional body, chartered institute, trade association, membership body, university, awarding body, training company, further education, higher education, corporate, subscriptions or similar we would love to hear from you.

The Role

We are now looking to appoint a Membership Engagement Manager, on a 12 month fixed term contract, who will further develop and manage the engagement strategy using research and metrics to segment the membership, creating engagement plans for key groups, including student members, members, and fellows.

The role will report into the Head of Membership and will also be responsible for the running of high profile events, including the development of an annual events calendar alongside reviewing the membership proposition and considering ways of expanding the membership offer for current members and potential new markets or customer groups.

Person Specification


Be educated to degree level or equivalent

Be able to clearly demonstrate expertise in membership engagement

Have experience developing strategic goals and setting objectives

Have experience in member research, working with agencies and using results to drive products/benefits

Have experience of segmenting membership and developing journeys and content

Have experience of managing large scale events, online and face to face

Have experience creating management level reports

Have experience working with CRM software to derive information and produce reports

To apply to this role please send your CV

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

membershipbespoke is acting as recruitment business in relation to this role.

membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Reference: 45391832

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