Membership Customer Service Consultant

Posted 4 April by Adecco UK Limited Easy Apply
Adecco in Welwyn Garden City, are excited to offer this opportunity for candidates to work with a large leisure brand based in Hatfield.

The ideal candidate will be responsible for ensuring the satisfaction of members, handling queries, getting feedback and dealing with any issues linked to membership payments, cancellations and renewal.

Hours: 35 hours/week which may include Saturdays
Location: Hatfield
Salary: £18k - £20k

Tasks Include:

- Building relationships with current members, actively promoting the benefits of membership & seeking ways to improve the member experience.
- Working to KPIs as set by line manager & Meeting retention targets
- providing a positive approach to debt retention & cultivate great
- Gain great product/service knowledge to provide advice to customers

To discuss this role further please contact Katherine Little on .

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Required skills

  • Admin
  • Customer Service
  • Administration
  • Customer Service Admin

Reference: 34826176

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