Membership Administrator

Posted 9 April by Randstad Employment Bureau Easy Apply
Have you got experience in administration working for a Membership business? Are you looking for a new opportunity where you can develop your skills in a more autonomous role?

We are working with a successful business which is looking for an experienced Membership Administrator to join their team, who will be responsible for the smooth running of membership applications, renewals and be point of contact for existing members.

Main Details:

*Membership Administrator
*Central London
*£25-30k salary
*Permanent role
*Full time
*Start as soon as possible

Benefits:

*Central London office - 5 minute walk to Temple and Blackfriars Stations
*Working with a small, efficient team - giving you autonomy and value quickly
*Surrounded b y an extremely experienced and highly skilled team
*Opportunity to further your skills in Administration with a Membership business

Key Responsibilities:

*Manage the membership application process for prospective new members, maintaining accurate records and membership profiles.
*Pro-actively work to attract new members (this may involve out of hours attendance)
*Maintain high levels membership retention and service provision
*Manage the member referral process and member queries
*Administration of the annual membership renewal process
*Ensure that the benefits of membership are effectively promoted to all current and potential members worldwide
*Act as the first point of contact for member queries and general queries regarding membership
*General office administration duties

Requirements:

*Extremely organised, meticulous attention to detail, highly proficient and excellent communication (written and verbal) skills.
*Strong team work and networking skills
*High proficiency with PC systems including Microsoft Office packages specifically Outlook, Excel, PowerPoint and Word.
*Knowledge of CRM systems and CMS
*Ability to prioritise and multi task workload.
*Flexible, calm and approachable
*Ability to work alone using own initiative
*Ability to remain confidential at all times.
*Company secretariat support experience would be an advantage

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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Reference: 34860732

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