We are recruiting a number of Medical Underwriters who can be based in the following locations: Swindon, Cheltenham, Bristol, Bournemouth, Glasgow, Craigforth and Manchester.
About Capita | Life & Pensions
We are the major supplier of business process outsourcing (BPO) services to the UK life and pensions industry and an emerging presence in international life assurance markets where we provide a broad range of integrated services that mirror the operations of a traditional life and pensions business.
Working in partnership with over 20 well known UK and international financial services providers we administer life, savings and pensions policies on their behalf. Our delivery network is also now well established in Europe and in International markets where we have experience in coordinating services in 12 different countries, supporting over 250 product types.
Capita Life and Pensions is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.
About the role
Competitive salary plus benefits
To pro-actively assess Underwriting cases on products that may vary on client accounts, ensuring that business is written efficiently and effectively within budget limitations.
To deliver an accurate, efficient and quality service in line with the CLPS service level agreements and receive good feedback following internal and external underwriting audits.
To interpret client philosophies to ensure that underwriting decisions are made in line with this guidance.
Provide thorough and robust justifications of decisions and refer cases to third parties, including Chief Medical Officers reassures and client company contacts in an accurate and clear manner.
Where appropriate, to support our pro-active approach to underwriting by use of the telephone to establish the circumstances of the case, clarify information, triage and manage the customer's expectations.
5 GCSE's including Maths and English
Must have previous Medical Underwriting experience
Passionate about delivery of customer service and excellent claim management
Good numeracy and literacy skills
Can do, supportive attitude
Excellent judgment and decision making skills
A thorough and methodical approach, paying attention to detail in all aspects of claim assessment or underwriting decision making
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday rising to 27 day's holiday with service, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
If you wish to apply for this position, please email quoting Medical Underwriter or go to careers and apply.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.
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