Medical Receptionist

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Medical Receptionist vacancy in Birmingham. This role is based at a Healthcare Practice.

37 hours a week


20 hours a week

Client Details

My client is a lovely and welcoming large Healthcare Practice based in Birmingham looking for a Medical Receptionist with previous EMIS knowledge.


The Key Responsibilities within this position

  • Maintain and update patient referral information for the practice
  • Liaise with consultants, secretaries, radiographers, nursing staff and patient administration staff regarding patient information and treatment plans
  • Assist in Reception duties
  • Prioritise workflow in accordance with patient category
  • Provide excellent communication and organisational skills at all times
  • Ensure all patients and insurers experience the highest levels of service at all times
  • Maintain accurate and complete records of patient details in line with the agreed processes within Genesis Care
  • Ensure that patient confidentiality is maintained in respect of personal information in accordance with Genesis Care policies and statutory legislation.
  • Be considerate and work respectfully with all team members, ensuring that clear communication and effective working relations are maintained


  • Previous experience in a similar position as a Medical Receptionist or Patient Referral Administrator
  • EMIS experience is essential
  • Great understanding of the role
  • Previous experience working in the Healthcare sector
  • Previous experience handling confidential information and understanding patient confidentiality regulations
  • Strong communication skills
  • Excellent attention to detail
  • Able to work to deadlines
  • Ability to multitask and prioritise
  • Confident, approachable and strong team working skills
  • Team Player
  • Can commute to Birmingham

Job Offer

  • Immediate Start if possible
  • Potential to cover more hours
  • Potential to turn permanent
  • Progression possible
  • Free parking

Required skills

  • admin/secretary/medical/health/surgery/practice/healthcare/EMIS

Reference: 42492041

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