We are currently recruiting for several Medical Assistance Coordinators to join our clients Global Insurance organisation in West Sussex.
We are looking for Medical Assistance Coordinators to join on a permanent basis within their claims and multilingual function.
Your role will be to provide advice and to coordinate medical assistance and emergency medical travel services to customers. This may include, for example: providing pre-travel advice, arranging medical appointments or hospitalisation abroad, coordinating air ambulance and medical evacuations, liaising with medical service providers, as well as the policy holders and their family members, provide information on policy cover, whilst ensuring all case handling is documented in the system.
FULL training will be given for the successful candidates.
Hours - Shift pattern is 08.00- 8pm Monday to Sunday (including some public holidays) with a 37.5 hour working week
We are also looking for candidates join their Medical Assistance night team. Hours - 4 days on/4 days off 7pm - 7am. (shift pattern includes weekends and bank holidays)
The client is paying a VERY competitive salary + some fantastic company benefits. For night shifts the client will pay an additional 25% for working nights.
All applicants MUST speak fluent French!
- Customer Service