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Master Data Business Support Manager

Posted 23 February by Glory Global Solutions Limited Easy Apply Ended

Project Overview

The objective of ECHO programme is to implement a new global ERP solution landscape for GGS across all global entities. The scope of the project encompasses the implementation of standardized business processes supported by new cloud IT technology covering the complete end-to end business process; including Marketing, Sales, Configuration and Quote, Order to Cash, Procure to Pay, Supply Chain Planning, Financial Management and Service Management.

Role profile & key responsibilities

To be responsible for the management of, root cause analysis and resolution planning for all Business as Usual Master Data issues to support successful ongoing usage of a common global data model in the new global ECHO system.

To be responsible for the continuous update and standardization of all Master Data to enable the efficient usage of Products, Customer Accounts and New Business streams.

Responsibilities include:

  • Manage business as usual team and Master Data issues, allocating actions to global resources.

  • Manage and perform root cause analysis of open issue to ensure correct resolution plan is followed.

  • Allocate root cause analysis actions across the Glory Global Solutions departments.

  • Analysis of existing data quality levels, including identification of duplicates, obsolete data, data quality issues and missing data required for business as usual activities to progress in a timely manner.

  • Identification of best practices in improving the quality of Echo data to improve global business processes

  • Support the development of action plans to bridge data quality gaps across linked systems.

  • Implement data quality checks and readiness checks to support country post implementation activities.

    Experience & Qualifications

  • Oracle JDE system experience

  • Quality investigation/Root cause analysis skills.

  • Data analyst skills

  • Analytical degree qualification

Required Skills & Competencies

  • Analytical and keen attention to detail.

  • Strong numeracy skills.

  • English language skills

  • Advanced Excel programmer


  • ERP or IT system management

  • Oracle cloud services experience

  • Oracel JDE Experience

  • Global personnel management

  • Basic understanding of master data governance and data preparation

  • Demonstrable global team working

Required skills

  • Data Quality
  • Standardization
  • Data Governance
  • Master Data

Reference: 34547483

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