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Marketing Customer service Administrator

Posted 5 February by Russell Allen Recruitment Ltd Easy Apply Ended

This is an exciting opportunity to join a growing team and will suit an individual who is professional, proactive and hardworking with the ability to support a fast paced yet friendly team.


  • Reception, telephone switchboard operation and handling/directing calls
  • Message taking and distribution
  • Meeting and greeting visitors
  • Assisting with Sales order processing and back up to sales order processor as required
  • Organising refreshments for office and meetings in the board room as required - Lunches/drinks etc…
  • Franking letters in bulk and organising outgoing mail
  • Scanning and photocopying along with any other ad-hoc duties as required
  • Stationary ordering/monitoring/negotiation
  • Booking travel where required (Tunnels/freight etc…)
  • Supporting Office Manager with admin duties as required

Customer services:

  • Sending out information flyers by email to customers on the company using a set database
  • Updating our CRM system with information/customer data etc…
  • Transmission of service report for logging and presenting feedback in spreadsheet /Questionnaire transmission

Company promotion:

  • Updating our Facebook, Twitter, Linked In, and ad-hoc social media with approved news updates
  • Organising corporate gifts
  • Assisting with event
  • Advertising plans for the business setting for approval
  • Producing Company news letters
  • Updating company information on the website
  • Managing our website news

Experience of working in an office for , an excellent knowledge of Microsoft packages is essential for this role. You must have a professional telephone manner with the ability to work well within a close-knit team. A clean full UK drivers licence is essential.

Ideal candidate:

  • Have excellent knowledge of Microsoft Office, i.e. excel, word, Outlook etc
  • Have good communication and organisational skills
  • Be proactive, fast learner and show initiative
  • Experience working within an office environment
  • Have an excellent command of the English language both written and verbal
  • Hold a full UK drivers Licence (desirable)
  • Be confident with the ability to deal with individuals at all levels
  • Have an excellent telephone manner
  • Be highly organised and efficient
  • Be polite, presentable and hardworking

Required skills

  • Admin
  • Data
  • English
  • Microsoft Office
  • Telephone Manner

Reference: 34401112

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