Mandarin speaking Sales Associate Part Time

Posted 9 February by K2 Recruitment Featured

We have an exciting opportunity to work for one of the world’s most treasured luxury brands on a part time (20 hour) basis. Women’s footwear remain their core product, however the brand encompasses a complete accessories offer, including handbags, leather goods, scarves, eyewear, belts, fragrance and also men’s footwear. The boutique are searching for an enthusiastic, self-motivated and professional individual who is passionate about going the extra mile to represent the glamourous lifestyle image of the brand and exceed customers expectations.
Main Responsibilities:
• Providing exceptional standards of customer service
• Reflect the brand through professional attitude, personal grooming, dress code and behaviour
• Developing detailed product knowledge to enhance the service and information provided to the customer
• Building a personal client base and rapport to encourage repeat visits and brand loyalty
• Professionally and calmly resolving customer complaints, finding solutions and dealing with problems promptly
• Replenishment of product and following company procedures to ensure effective stock controls and records, participating in team stocktakes, when required
• Participating in store meetings, training events, promotional events and stocktakes, where required
• Ensuring VM standards, general merchandise presentation and housekeeping reflects the boutique guidelines at all times
• Driving key performance indicators in order to increase boutique performance and meet targets
• Supporting the management team in any ad-hoc duties and following all required procedures, standards and policies
Candidate Attributes:
• English and Mandarin speaking
• Excellent communication skills
• Previous luxury or premium retail experience
• Knowledge and understanding of the marketplace, required service expectations and fashion
• Experience of working within a fast paced environment, with multiple demands and priorities
• Respectful and polite manner eager to exceed customers expectations
• Uses initiative and seeks opportunities to meet and pre-empt clients needs
For your efforts you will receive an annual salary of up to £10,500, dependant on experience, personal commission, a generous discount, uniform, holiday entitlement, personal vouchers, as well as the possibility to join a private healthcare scheme.

K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

Application questions

Do you have experience within luxury fashion retail?
Are you passionate about footwear and accessories?
Are you a fluent English and Mandarin speaker?

Reference: 34069492

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