Job title - Fuul Time Sales Associates (Fluent Mandarin)
Location - Heathrow
Salary - Highliy competitive + Bonus
A fast paced, customer focused Luxury Business based in Heathrow Terminals, specializing in multi-brand, multi product items. Deliverying exceptional service and experiences to the million of customers that walk through the Airport every year.
Working within a high profile specialist team of customer facing sales associates
responsible for exceeding customer expectations through excellent 1-2-1 service. Deliver expert advice on in-store services from Beauty services, shop and collect, travel tips, allowances and wider airport facilities.
- MUST SPEAK FLUENT MANDARIN
- Passionate about providing exceptional customer service
- Able to inspire customer choices with products, in store services etc
- The confidence to build relationships and manage onward customer interaction within the store
- Ability to self manage and organize commercial priorities
- Demonstrate excellent interpersonal skills, adapting personal style to suit the individual customer
- Experience in delivering a personal shopping customer offer
- Familiar with retail travel
- Able to Lead the customer to feel they have received a bespoke service.
- Customer Service