Managed Services Engineer

Posted 4 January by Netwirking Ltd
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Netwirking Ltd are working with a client based in Tyne and Wear who are looking to hire a Managed Services Engineer. Formed over 20 years ago, they have a very loyal client base which they continue to add to and go from strength to strength. Formal and on the job training leading to industry qualifications, e.g. MCSE/CCNA will be offered!

Key Responsibilities Include:

  • Support a wide range of different customers.
  • Work from both the office and when necessary on customer sites. This may involve overnight stays.
  • Work on IT projects for customers.
  • Assist in the production of quotations for IT projects.

Required Technical Skills:

  • Microsoft Windows server
  • Microsoft Windows client operating systems
  • General understanding of email
  • Office 365
  • Microsoft Office
  • Network Attached Storage (NAS)
  • General networking
  • TCP/IP and associated technologies (e.g., DNS, WINS, DHCP)
  • Basic understanding of Firewalls including NAT and Firewall rules
  • Mobile access to business email (eg, MS Exchange) - Android, iPhone, etc
  • Anti-virus / anti-spyware / anti-spam
  • Server / system backup solutions including online/Cloud backup

About You:

  • Presentable, have good communication skills and a customer service mentality.
  • Able to work as part of a team as well as being self-motivated.
  • Methodical and thorough with documentation and in general.
  • Be willing and driven to pass industry-appropriate accreditations.
  • Essential - Have a full UK driving licence and have the use of a car during working hours.

Reference: 45222001

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