Our client is a huge International Brand with their head office based in the North East. Due to growth and expansion they are looking to recruit an experienced M3 Application Specialist. The role has a huge focus on Supply Chain and logistics and the individual will become a "super-user of M3
To be a "super-user" of the M3 Logistics modules.
To provide support and advice to users of those modules.
To work on Logistics helpdesk calls and drive to conclusion.
Where problems require escalation to the software author, to report and manage the incident to resolution and or closure.
To be the subject matter expert for the M3 Logistics and Supply Chain Modules.
Assist in the development of business processes, recommending and implementing new procedures where required.
To assist in the provision of related business intelligence information in line with user requirements and to allow the business to measure its performance in relation to key KPI’s.
Deliver basic system training to new users.
Provide general application support to the business.
Ensuring IT within the warehouses is used in line with current IT Policies and Procedures, Licensing terms etc.
To develop specialist skills or areas of knowledge in agreed products in order to act as a backup resource to existing staff.
To advise on and contribute to discussions around computer service provision within the organisation.
To undertake any other reasonable activity as may be required by management.
Salary: Competitive plus excellent benefits.