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Luxury Travel Account Manager - Arabic Market

Posted 4 January by Jobwise plc Ended

We are currently recruiting for a well established and professional travel company based in the Stockport area, the role would be an exciting opportunity working for a leading loyalty, sales promotions and marketing Agency. Specialising in creating unforgettable rewards for consumers and employees and providing amazing loyalty programmes through innovative travel platforms. Previous experience within a Luxury Travel Consultant role and the ability to communicate written and verbally in fluent Arabic and English is essential for this role.

About The Role:
Using in-house software and reservation platform to complete travel enquiries
Handling inbound reservations and enquiry calls
Dealing with / processing inbound booking enquiries
Resolving general enquiries and complaints
Offer on-going support and assistance
Capture of booking data on in-house software
Testing of reservation platforms
Fulfilling of administrational tasks for campaigns
Good global destination knowledge
Ability to bring in business and upsell

Essential Skills & Experience
Customer focused
Naturally enthusiastic and hardworking personality
Must be fluent in both Arabic and English, verbally and written
A positive "can-do" attitude
Excellent phone and customer service experience
GDS experience preferred
Proficient in Windows based applications including Microsoft Office
Proficient with email and internet
Excellent keyboard, communication and written skills
Good time management and multi-tasking skills
The ability to work under pressure in a diverse market

About The Benefits
Working either 6.00AM - 3.00PM or 7.00AM - 4.00PM
Salary between £18,000 - £25,000per annum
Fantastic commission and bonus structure available
28 days holiday including bank holiday
Good career opportunities

Required skills

  • Must be fluent in both Arabic and English
  • verbally and written

Reference: 34141508

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