Luxury Senior Sales Associate - Heathrow Airport

Posted 6 March by HR GO Recruitment

Luxury Goods Senior Sales Associate

Heathrow Airport

We currently have a fantastic opportunity for a Luxury Goods Senior Sales Associate, based 'air-side' at Heathrow Airport.

You will work for a very successful high end, established retail company that sells designer luxury luggage, travel accessories and leather goods.

A fully comprehensive training and induction package will be provided to ensure an excellent level of product knowledge is maintained and so you can become a professional sales advisor with the ability to earn a great deal of commission and the opportunity of career progression.

Salary: £17,500 pa plus commission (OTE £21,000 PLUS!!)

Working hours: 5 days out of 7 per week on a rota basis, working a variety of early, middle and late shifts ranging from 5.30am to 10.00pm

Location: Hounslow, (Heathrow Airport)

Luxury Goods Senior Sales Associate - Areas of Accountability:

  • Maintain and increase the sales figures of the store/concession
  • Ensure that customers are acknowledged quickly and offer friendly, courteous and efficient service
  • Confidently use and understand the 'Add on Sale' technique
  • Be able to confidently close a sale
  • Maintain a thorough knowledge of all products, and be able to suggest alternatives to customers
  • Ensure that any phone enquiries/sales are handled confidently and efficiently
  • Confident in handling customer enquiries and complaints when required
  • Have a thorough knowledge of all company/brand guidelines and standards
  • Assist the management team in implementing visual merchandising changes within the store
  • Ensure the products are clean, tidy and well presented
  • Maintain a high level of store housekeeping
  • Assist in the handling of cash, and all other financial transactions
  • Ensure all store and company rules and standards are adhered to at all times
  • Assists in actioning markdowns, price changes, discontinued lines
  • Ensure that replenishment is carried out for the store on a daily basis
  • Assist in processing deliveries and transfers correctly
  • Assist in ticketing product correctly
  • Assist in any stock counts that are carried out as instructed by head office
  • Maintain all stockroom areas in a tidy and methodical manner
  • Establish a good understanding of health and safety policies of the store and ensure that these are upheld
  • Report and document any theft correctly
  • Assist in any other company locations when necessary


Required skills

  • Customer Service
  • Retail
  • Sales

Application question


Reference: 34620762

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