Lounge Host - Haymarket, Piccadilly. London

Posted 5 April by Virgin Money

Host / Banking Associate

Give our customers the VIP treatment

Virgin Money Stores and Lounges are about more than money and banking - they’re designed to be places where our customers can relax and local communities come together. They are all part of our ambition to be a very different kind of bank - one that makes everyone better off.

Lounge membership is completely free, and so are the refreshments, Wi-Fi and use of our iPads. Whether you need to brush up on a few points before a meeting, or simply unwind with a newspaper, our Lounges can be used in a whole host of ways.

But…none of this is possible without our amazing Lounge Hosts / Banking Associates

You’ll be the first person our customers meet. We’re counting on you to give them an incredible experience and we’ll make sure you’ve got all the tools you need to deliver that wow factor. You’ll make sure their time in the Store / Lounge is everything they want it to be. You’ll ensure all of our perks and services are available and that customers experience the service they expect from a Virgin company.

Our customers love the personalised and special service they receive from us, and when they step into one of our brilliant stores with Lounge facilities you’ll be the first person they see. By giving them an incredible experience, you’ll help make our customers love us. We’ll make sure you’ve got all the tools you need to deliver that wow factor.

We’re looking for sociable people who can quickly make an impact - so face-to-face customer service experience is a requirement you’ll need to be happy to work flexibly, including some weekends. And you’ll be up for working in a busy yet fun environment, happy to meet every customer and have a brilliant conversation the minute they walk through the door.

On our journey to make things better, we never stop looking at how every bit of banking works, including how we reward our people. Our package rewards excellence, protects health and wellbeing and is always fair and competitive.

Think you’ve got the wow factor to delight our customers?

Our aim is to nurture a skilled, diverse and committed workforce where every individual - regardless of background - can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We’re also happy to talk flexible working with you

Salary: from £17,100 to £22,500 plus £4,500 weighting allowence not to mention otehr amazing benefits

Hours: Full time 37.5 and Part time from 18.75 opportunities available , to include Saturday and Sunday working on a 6 week rota

Contract: Permanent and Temporary

Sound like an opportunity to explore? Of course it does. The next bit is easy. Just click 'Apply’.

We can’t wait to meet you.

Don't forget to include the days /hours you are available on your application if you’re applying for Part time hours.

Please note, all successful applicants will be subject to a satisfactory credit and criminal records check as part of our recruitment process

Required skills

  • Hospitality
  • Teamwork
  • Accurate Data Entry
  • Lounge
  • People Skills

Reference: 34833734

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