Customers are everything to us and these roles are the backbone of our business. We take the service we deliver very seriously. (But we make sure we have fun delivering it.)
We’re looking for smart, savvy people to join our Lounge network in Glasgow. It’s our job to attract and look after customers - through good communications and great conversations.
Always on hand to answer a question or provide support, one thing is certain - YOU are responsible for delivering an incredible customer experience. It's in your gift to help make our customers love us. We’ve got your back and will make sure you’ve got all the tools to deliver a service that’s second to none. We’ll also develop your skills along the way.
Bring you. Bring your background
We’re not after robots. We’re after individuals to join our talent pool for future job opportunities in and around Glasgow. We don’t have a mould you need to fit. We need interesting people who are interested in people. That’s it. You’ll be equally at ease assisting a customer with a banking transaction as you are at promoting one of our brilliant products. Whether you’re discussing a quote or hosting a community event in one of our meeting rooms, you’ll meet every customer and have a brilliant conversation the minute they walk through the door.
So if you’re hungry to learn, keen to develop and up for a challenge, we’re eager to hear from you. Whoever you are.
Red hot rewards for red hot service
Salary is starting from £18000 depending on your experience. But that’s just the tip of the iceberg. We’ve got a host of amazing benefits, from our double payment pension, private medical cover and life insurance to your shiny red Virgin Tribe discount card.
We’re looking for people who are interested in working a 6 week rota averaging 37.5hours per week including weekend work and some evenings.
Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We’re also happy to talk flexible working with you.
Please be aware that all offers of employment are subject to pre-employment screening checks.
Sound like your kind of company? Of course it does. The next bit is easy. Just click 'Apply’
We can’t wait to meet you.
- Customer Service
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