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Lounge Host - Edinburgh Lounge

Lounge Host - Edinburgh Lounge

Posted 13 July by Virgin Money

People people wanted

Great service is a full-time business at Virgin Money. But full-time roles aren’t for everyone. Maybe you’re juggling some studying. Maybe you’re the one looking after the little ones. Maybe your days of burning the midnight oil are over. If you’re the perfect fit for us, we’d look to fit around you.

We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including weekends), we’re open to discussion about the hours you work.

Part time can be smart time

These days, part-time roles can be a sensible option to suit your lifestyle. We all need that bit more flexibility at times in our careers. For the right company and the right person, it can be win-win.

A little bit about our Lounges...

Lounge membership is completely free, and so are the refreshments, Wi-Fi and use of our iPads. Whether you need to brush up on a few points before a meeting, or simply unwind with a newspaper, our Lounges can be used in a whole host of ways.

Willing and sociable

We’re looking for natural communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.

The buzz of banking

No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. But it’s exciting, interesting and lots of fun too.

You’ll be the first person our customers meet. We’re counting on you to give them an incredible experience and we’ll make sure you’ve got all the tools you need to deliver that wow factor. You’ll make sure their time in the Lounge is everything they want it to be. You’ll ensure all of our perks and services are available and that customers experience the service they expect from a Virgin company.

If you’re friendly, we’re flexible

It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, talking face-to-face with customers and helping however we can. If that sounds like your cup of tea, we’ll put the kettle on.

Our customers love the personalised and special service they receive from us, and when they step into one of our brilliant Lounges you’ll be the first person they see. By giving them an incredible experience, you’ll help make our customers love us. We’ll make sure you’ve got all the tools you need to deliver that wow factor.

Red hot rewards for red hot service:

Salary starting from £18000 to £22500 pro rata per year, depending on your experience. But that’s just the tip of the iceberg. We’ve got a host of amazing benefits, from our pension and life insurance to your shiny red Virgin Tribe discount card.

You’ll be working 18.75 hours a week, between Monday and Sunday on a 6 week rota,which means you’ll get time off during the week when everyone else is at work!!

Contract: Temporary - untill October 2018

Sound like your kind of company? Of course it does. The next bit is easy. Just click 'Apply’

We can’t wait to meet you.

Please note, if successful you will be subject to a satisfactory credit and criminal records check as part of our recruitment process

Required skills

  • Customer Service

Reference: 35407907

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