Loss Adjuster

Loss Adjuster – Latent Defect Insurance

Location: Hybrid (Covering South Wales)

Type: Full-Time (Mon–Fri)

Company: Marley Risk Consultants Ltd

Are you a seasoned Loss Adjuster or Building Surveyor with a passion for defect diagnosis and construction claims? Ready to make a real impact in a growing, specialist consultancy? Join Marley Risk Consultants Ltd the name behind excellence in latent defect insurance.

Why Marley Risk Consultants?

Since 2013, we’ve been proud to be the difference in latent defect insurance. With offices in Shrewsbury, London, and Cheltenham, we’re expanding to meet the needs of our growing client base. We offer a collaborative, forward-thinking environment where your expertise is valued and your development supported.

What You’ll Be Doing:

• Investigate a portfolio of latent defect claims across new builds, conversions, and self-builds.
• Conduct site visits to assess causation and coverage.
• Collaborate with Surveyors, Engineers, Solicitors, and Insurers to shape investigation strategies and advise on liability and costs.
• Manage your own diary and ensure timely, accurate reporting via our Claims Management Portal.
• Attend team meetings at our Shrewsbury HQ and contribute to group learning and strategy.
• Liaise with policyholders and professionals to ensure fair, efficient claim settlements.
• Support recovery efforts and work with legal advisors where needed.
• Participate in training and professional development — we’ll cover the costs.

What You’ll Bring:

• Proven experience in construction claims, latent defect insurance, or residential building surveying.
• Strong understanding of building regulations, construction law, and insurance law.
• Excellent communication, organisation, and time management skills.
• Confidence working independently and building effective relationships.
• Proficiency in MS Word, Excel, Outlook, Teams, and Claims Management Systems.
• Relevant qualifications: ACII, ACILA, MRICS, MCIOB, MCABE (Chartered status desirable).
• Bachelor’s degree preferred.
• Valid UK driving licence and willingness to travel (including occasional overnight stays).
• Experience in building pathology, subsidence claims, or building control.

Ready to be part of a team that’s redefining defect insurance? Apply now and help us deliver the very best outcomes for our clients and stakeholders.

Marley Risk Consultants Ltd , Proud to be the difference