Logistics and Fleet Coordinator (Vehicle Rental)

Posted 17 May by Career Cross Ltd
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Logistics and Fleet Coordinator (Vehicle Rental) - Birmingham - £18k - £25k

Our client is a specialist vehicle rental company. Due to continued growth and expansion they are now looking to recruit a Logistics Coordinator to join their busy team.


Ensuring that the highest level of customer service is met as well as maintaining optimal fleet utilisation with maximum profit.

Essential Skills include:

  • Processing of enquiries and bookings via telephone and email in line with customer SLA.

  • To organise the delivery and collection of vehicles to maximise service standards and minimise costs.

  • To be commercially aware and identify and report new business opportunities

  • Liaise with the central fleet team and local branches to source vehicles that are necessary to meet customer bookings

  • To ensure the accurate completion of all vehicle documentation on the in house rental system

  • Organise repairs and warranty work to vehicles where necessary and progress all vehicles in for repair

  • Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation

  • Record damage and recharge to the customer in line with the customer SLA

  • Processing and recharging of fines in line with customer SLA

Ideal Candidate:

  • You will have a Driving licence

  • Sufficient understanding of vehicle technology to identify defects which prohibit a vehicle from being roadworthy and its ancillary equipment from being unsafe to use.

  • Prior experience of controlling damage recharge or demonstrable experience within the vehicle industry

  • Business standard IT skills, including Microsoft Outlook

  • Excellent communication and customer care skills

Salary - £18k - £25k depending on experience

Company pension scheme

Working hours 8:30am - 17:30pm Monday-Friday and up to two Saturdays per month 09:00 - 12:00pm

Keywords - logistics, fleet, vehicle rental, car rental, fleet logistics, vehicle logistics, car hire, rentals, customer care, vehicles, automotive

Reference: 38002401

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