Logistics and Customer Service Coordinator
C£30,000 plus benefits
Our client is a medical technology company developing, manufacturing and marketing smart connected diagnostics and diagnostic-led care solutions.
As a Logistics & Customer Service Coordinator, you will be an integral part of the fulfilment operation dedicated to global fulfilment and best practice.
Key areas of Responsibility
Global Export of products & Sales Order Processing.
Customs declaration & clearance, document control & validation.
Ensure adherence to all regulatory requirements governing import/export of goods.
Coordinating product-flow relevant tasks cross functionally; liaising between: Customers, Supply Chain, Sales teams, External Service providers and 3PL providers
Direct Customer Interaction, handling and resolving inquiries, complaints and feedback.
To be successful in this role you will have:-
Experienced global exporter with firm knowledge of logistics and a passion for excellence and customer fulfilment.
Experience of customer service.
Experience with Export processing and International Trade.
Experience with ERP and CRM systems (NetSuite or similar).
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
- Logistics and Customer Service
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