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Local Authority Housing Officer

Posted 2 March by Carefirst Recruitment Ltd Ended

Job Title: Local Authority Housing Officer

Location: London

Duration: Temporary

We are looking for someone who has Council/Local Authority experience to support the development and implementation of the Council's housing-related strategies, policies and initiatives, often in partnership with a wide range of external organisations and groups.

Note that this role is initially for three months but may extend longer depending on on-going staffing resources within the department.

Start date is flexible but ASAP.

  • Experience of housing management applied in a multi-cultural environment
  • Able to manage a complex workload and demonstrate experience of using the various tools to deal with tenancy breaches.
  • The experience of consistently delivering to agreed objectives.
  • Knowledge of current housing and public sector issues.
  • Able to balance the needs of all key stakeholders and the ability to explain complex decisions taken by the service in a clear and concise manner.
  • Creative thinking and ability to persuade influence and convince others.
  • High level of IT skills working with a data base and software applications to produce letters and reports effectively
  • Prioritises work, manages own time productively and identifies areas requiring attention, in order to achieve targets
  • Knows what needs to be done and gets on and does it - uses initiative. Strong written, verbal and presentation skills and ability to promote the Council.
  • Doesn’t make assumptions, listens carefully and makes every effort to help customers to understand the advice and information given.
  • Recognises confidential and sensitive information and handles discreetly and with tact.
  • Looks to resolve complaints effectively at the earliest opportunity.
  • Seeks feedback from the customer and responds positively.
  • Placing the needs of the customer at the core of all activities by demonstrating customer involvement and customer satisfaction.
  • Demonstrate proactivity and positivity as integral elements of style and approach.

For this position, all candidates must have a DBS that is on the update Service and must also be able to produce references for the last 5 years.

Required skills

  • Advice
  • DBs
  • Housing
  • Public Sector
  • Housing Management

Reference: 33057976

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