You will be responsible for providing a loans service that brings repeat business and recommendations through building trust, confidence and support for our clients members. This role will support the Branch Manager with the assessment of personal loan applications.
To have responsibility for the decision making of loans, up to the value set by your limits of authority, under the supervision of the Branch Manager. Using tools to help empower you to make the right decision for both our clients customers and the business you'll manually assess lending applications so you'll need to be adept at working with credit scoring systems and numbers.
*Assessing the risk of each application
*To maintain targets set, including competencies relating to timescales with precision
*Processing on-line loan applications and updating accounts
*Interview Members in relation to their loan application
*Communicating decisions to members and preparing the loan paperwork
*Responding to info emails querying loan and following through to satisfactory conclusion
*Point of contact for staff needing clarification on loan decisions
*Deputise for Branch Manager when they are absent or unavailable
*Support Credit Control function during leave
*Support the running of the branch safe
*Experience of making loan decisions on a daily basis advantageous through a variety of means including credit scoring, credit history, affordability analysis
*Significant experience of administering or delivering a customer centred product or service
*Experience of working to tight deadlines within a daily routine
*Experience of banking or financial services would be advantageous
*Understanding of what makes a quality loan decision
*Knowledge of credit unions and their role in delivering financial services
*Understanding of the importance of financial procedures, documentation and administration
*Use a range of IT tools effectively, including: financial and administrative software, word processing, spreadsheets, databases and communications
*Self-motivation, with the ability to work effectively on your own and in a team
*Skilled communicator with an ability to relate to all people from all backgrounds
*Collate, summarise, interpret and present financial information verbally and in writing
*Organise and prioritise workloads and keep to deadlines
*Work co-operatively as part of a team
If you have any questions about this role please contact Lauren at Adecco Nottingham on .
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
- Banking experience
- Financial experience
- Loans experience
- Credit scoring
- Loans officer
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