Live-In Duty Manager - excellent salary and benefits

Posted 23 March by Antoinette Hotel Kingston and Wimbledon Easy Apply

The right candidate will have strong F&B background

BENEFITS

  • £20,000 gross per annum live-in
  • Very nice accommodation included in the package (no reduction of salary)
  • All meals provided on and off duty
  • All utility bills included in the package (no reduction of salary)

OVERALL PURPOSE OF THE JOB:-

You will be responsible for the day-to-day management of the hotel and its staff and have accountability for planning, organising and directing all hotel services, including front-of-house, reception, concierge, bar, restaurant, conference and events and housekeeping.

The objective is to facilitate smooth-running customer service, whilst ensuring staff work together as a team to provide the core values of the Antoinette; hard work and personal service.

MAIN ACTIVITIES/TASKS (vary but may include):-

• planning and organising accommodation, catering and other hotel services;

• monitoring staff;

• planning work schedules;

• meeting and greeting guests;

• dealing with customer issues and guests;

• addressing and resolving issues

• ensuring events and conferences run smoothly;

• supervising maintenance, supplies and furnishings;

• dealing with contractors and suppliers;

• ensuring security is effective;

• carrying out inspections of property and services;

• ensuring compliance with licensing laws, health and safety and other statutory regulations

As a Duty Manager you are given a responsibility and as such need to be exemplary in your role, displaying all of the following:-

• excellent communication and interpersonal skills;

• the ability to think on your feet and make quick decisions;

• numeracy and logistical planning skills;

• a calm and rational approach in hectic situations;

• the ability to balance customer and business priorities;

• a 'can do' mentality;

• energy and flexibility.

Required skills

  • Food Industry
  • Beverage Industry

Reference: 33368687

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