Live Chat Agent

Posted 10 September by J&L Recruitment (Staffordshire) Limited
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Our rapidly growing client based in Alsager are looking for an experienced Live Chat Agent to join their team.

This is an exciting opportunity for someone looking to utilise their customer service and sales skills in a growing company offering excellent progression opportunities.


As Live Chat Agent your main responsibilities will include:


  • Servicing customer and client enquiries across webchat and email
  • Responding to sales enquiries online.
  • Providing an efficient, courteous and professional service at all times
  • Providing outstanding customer service


We are looking for someone with:


  • Excellent customer service skills
  • Experience of sales or upselling products
  • Strong communication 
  • Attention to detail
  • Excellent spelling, grammar and punctuation on informal and formal written communication
  • A passion for delivering a second to none customer experience.


This role offers predominately Monday to Friday hours with just one in four Saturdays and a competitive basic salary of between £17000 and £20000.


Apply today to join this fantastic growing company.


Reference: 36071938

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