We are currently looking for Pre-Litigation Motor Claims Technician for our client based in Cardiff.
Working within busy office in Cardiff, Motor Fleet Claims Technicians are given full responsibility for each individual motor insurance claim they deal with.
Claims can range from third party Liability through to Personal Injury and Total Loss, but you will be given the training and knowhow to indentify the nature of each claim, how to gain as much detail as possible from the claimants and the best course of action to take for our valued customers and clients alike.
The role will be an entry level, so you may have had a taste of handling claims or a healthily appetite to progress your career within this field.
It`s likely you`ll have held a role involving exceptional Customer Service delivery and have previous office experience.
You will have/will be:
- Exceptional customer service skills to enable you to deal with Clients, Brokers and Policyholders - training will be provided
- A positive and pro-active attitude to exceeding client and customer expectations
- Excellent telephone manner
- Strong communication skills - both written and oral
- Accurate keyboard skills
- IT literacy