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Lettings Property Manager

Lettings Property Manager

Posted 17 May by Buzzrecruit.com Featured Ended

Head of Property Management - Bicester - up to £28k basic plus bonus (£35k package)

Our client is a market leading,well respected, multi discipline Estate Agent and Lettings brand. An opportunity has arisen for a Head of Property Management based out of their branch in Bicester who will partner their Branch Manager and lead their Property Managers to ensure their customers receive a first class service.

Duties will include:

  • Ensure the entire portfolio is managed to an agreed standard that delivers exceptional customer service
  • Ensure the team liaise with their landlords on a regular basis, keeping good rapport and maintaining a high level of service.
  • Providing landlords with professional advice in relation to ensuring their properties are compliant and in good repair
  • Liaise with accounts department in relation to the return of deposit and disputes and rent arrears
  • Ensure department notices are compliant with full audit trail
  • To be an escalation and deal with department complaints in accordance with procedure
  • Work with existing landlords to increase their portfolios
  • Review and source contractors making sure invoices are signed off and sent to accounts
  • Be involved in the department recruitment process as and when the need arises
  • Carry out department appraisals and follow ups
  • Deal with any department HR issues after consultation with Property Management Director
  • Ensure full and concise inductions are undertaken for all new employees in an effective manner

Skills and Experience required:

  • ARLA qualified (at least to level 3, ideally level 4)
  • Proven experience of leading a team of property managers
  • Well-spoken with strong interpersonal skills
  • Bags of initiative
  • Proactive and helpful approach
  • Flexible, adaptable nature
  • IT literate, experience of using Qube would be an advantage

Package:

  • Competitive salary, car allowance + bonus!
  • 20 days (raising to 25 with length of service) + a Birthday Bonus!
  • Free Parking
  • Contributory pension
  • Hours of Work: Monday - Friday 9.00am - 5.30pm and 1 in 4 Saturdays 9.00am - 3.00pm
  • Full sponsorship to complete ARLA Level 3/4 qualification
  • High St incentives though Perkbox
  • Childcare vouchers
  • BUPA Employee Assistance Programme

Contact

In order to discuss this vacancy and all other vacancies that we have in the property sector, please contact Buzzrecruit. All calls will be treated confidentially.

Required skills

  • Lettings
  • Property
  • Property Management
  • Real Estate
  • residential lettings

Reference: 33574608

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