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Lettings Administrator

Lettings Administrator

Posted 17 October by JLD Recruitment Ltd

Lettings Administrator

Location: Southend-on-Sea, Essex

Working hours: Monday - Friday 9-5:30pm

Type: 6month contract with the potential to go permanent

Salary: £15,600PA

Reports to: Head of PRS and Assistant Lettings Manager

Main duties:

  • Providing full administration support to the Assistant Lettings Manager in their role co-ordinating works and maintenance. Includes scanning of documents, updating of internal management system, booking appointments, logging and instructing of maintenance issues, monitoring and logging of certificates and guarantees

  • Undertake general office duties to include stationery ordering, opening and closing of reception, checking main line voice mails and filing.

  • Providing full property management support by answering telephone calls, dealing with account enquiries, taking and logging lettings enquiries, preparing and sending rent cards.

  • Adhoc duties as required by Line Manager to ensure the smooth running of the Lettings Department.

  • Provide support to the Lettings Team in dealing with all aspects of property management. Liaising with clients to maintain customer satisfaction.

Must be able to :

  • Keep organised

  • Have sound IT skills

  • Be a team player

  • Have good customer service skills

  • Be able to multitask and work unsupervised


  • Able to use Word, Excel and email to an intermediate standard

  • Able to communicate and influence effectively at all levels

  • Able to multi-task and manage time effectively

  • Have knowledge of property based software packages (desirable)

  • Previous experience of working within the lettings industry (desirable)

  • Experience in customer focused environment

  • Experience of working in a fast paced environment

  • GCSE maths and English

Required skills

  • lettings

Reference: 35790874

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