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Posted 2 March by Reed Insurance Featured Ended
An exciting opportunity for a Legal Portal Handler to join a large innovative leading global organisation!

This organisation is one of the UK’s leading motor claims companies. They strive to deliver the best service for insurers, brokers and fleets of all sizes. They are looking for a hardworking Legal Portal Handler to join their well-established business.

£18,000 (with increase based on knowledge gained in the role and an excellent benefits package)


Duties Include:

• Manage a caseload of RTA & non-RTA liability admitted personal injury claims progressing within the Low Value PI Claims Protocols.
• Consider funding and particularly whether ATE insurance necessary from time to time.
• Collate all relevant information and documentation regarding the client’s financial losses.
• Obtain and review the client’s medical records in appropriate cases.
• Arrange the instruction of the medical expert(s) as necessary
• Advise client regarding medical evidence and consider whether obtaining further medical evidence is necessary or proportionate
• Advise client with regards to the valuation of both general and special damages
• Submit Interim Settlement Packs and Stage 2 Settlement Packs promptly
• Advise client regarding any counter-proposals, and options relating to settlement, progression to Stage 3 of the Protocol, or exiting the Protocol as appropriate.
• Achieve settlement or other targets as notified by the firm from time to time
• Comply with all of the firm’s processes and any SLA agreed with a work source
• Undertake telephone attendances on clients and with other persons as required.
• Update LawTEL as appropriate throughout the case.
• Assist with the vetting of new cases as required.
• Promote and maintain sound relationships with colleagues throughout the firm.
• Close files as necessary.
• Any other such duties, commensurate with the general level of responsibility of the post, as may be required.

An Ideal Candidate will have:

Good understanding of the conduct of personal injury claims
• Good understanding of the protocols and processes relating to personal injury claims
• Experience running own caseload (self-supporting) and working to deadlines.
• Understanding of the content of typical medical reports relating to Low Value Protocol claims (ie. Up to £25,000) and an ability to accurately value general damages based upon those reports.
• Relevant up to date legal knowledge
• Excellent organisational skills, including experience or aptitude for managing your own caseload
• Excellent inter-personal and communication skills
• Ability to work to deadlines and incentives
• Competence and confidence with Legal Case Management Systems (especially task-based )
• Ability to use Microsoft Word/Excel
• Good technical legal knowledge
• Good analytical skills
• Good negotiation skills
• Ability to work to deadlines and SLA’s
• Attention to detail and accuracy of data-entry
• Minimum typing speed of 30 words per/minute

If this sounds of interest, please contact Rebecca Hunt on 0161 833 2033 or by email on as soon as possible to be sure to not miss out on this opportunity.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34371736

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