Fixed Term Contract- up to 12 months
£18,000 + Excellent benefits package
Manchester City Centre, close to Victoria station
An exciting opportunity has arisen for a Legal Advisor to join our busy team on a fixed term contract. You will provide advice, support and information on a wide range of legal areas to Health Assured clients. The role requires high levels of professional manner whilst working in a telephone environment.
What will be involved?
- To provide an efficient telephone advice service to all callers.
- To provide Legal Information to callers within time frames.
- To take incoming calls and to effectively distribute to other team members or take the case yourself.
- Ensure that all call backs requested and support queues are regularly maintained.
- To work with a variety of individuals and presenting issues, including those who are distressed.
- Demonstrate an ability to work with employers and to provide information in relation to their enquiry.
- Minimum of a Law Degree or extensive experience in a similar advice role
- Ability to prioritise and work unsupervised
- Experience working on inbound phone lines
- Experience working with emotive matters
- Excellent communication and written skills
- Open minded, enthusiastic and non-judgemental
Health Assured is one of the leading Employee Assistance Programme (EAP) and Occupational Health (OH) providers in the UK dealing with many of the UK’s leading organisations across private, public and non-profit sectors. With a vast experience and a proven track record in delivering innovative and robust solutions which benefit employees and drive best value for employers.
This is a fantastic place to work if you enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning. The office is fast-paced and busy so we look for employees who have a positive and focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. So if you are ambitious, focused and a confident communicator you’ll soon discover that there are unlimited opportunities for you at Health Assured.