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Learning & Engagement Manager - 12 month Fixed Term Contract - Stockport

Learning & Engagement Manager - 12 month Fixed Term Contract - Stockport

Posted 18 June by Royal Mail
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Job reference number 106463

Learning & Engagement Manager - 12 month Fixed Term Contract - Stockport

c£37,000 plus potential 6% bonus and 22.5 days annual leave

Full time

Fixed Term

Highbank House, STOCKPORT, SK3 0ET

Royal Mail PFS are looking for a Learning and Engagement Manager (maternity cover Fixed Term Contract).

The purpose of the Learning and Engagement Manager role is to provide tailored, innovative, appropriate and cost-effective talent management and learning and development programmes across the PFS business.

About the role


Working alongside a fellow Learning and Engagement Manager, you’ll be responsible for the design and delivery of the following programmes:

•    Talent Programmes, including Institute of Leadership & Management (ILM) Talent programme design, delivery and evaluation

•    Ad-hoc training requirements, both anticipating and responding to business requirements and providing in-house solutions

•    Design, delivery, updating and evaluating core training programmes

•    Support with design of appropriate e-learning programmes

•    Engagement programmes, including Big Conversation events and e-engagement activities


Accountable for ensuring that the company-wide employee engagement programmes are designed and implemented, looking at both face-to-face and electronic engagement opportunities, you’ll be responsible for analysis of our Employee Opinion Survey, interfacing with Royal Mail Group whilst designing, delivering and analyses of engagement activities. 

Leading and co-ordinating external accreditations, including ILM and the management of the Investors in People re-accreditation process, will be key to the role.

You’ll manage our Apprenticeship scheme leading the programme whilst working with external suppliers.

The role is a Fixed Term Contract up to 12 months.

About you


CIPD qualified (or equivalent) you’ll have significant experience of designing and delivering leadership development programmes within externally accredited frameworks (ILM, CMI etc.).


Possessing excellent relationship building skills at all levels, with the ability to influence key stakeholders, you’ll have detailed knowledge of event management being able to project manage key events.


Experience of designing and delivering ad-hoc training courses and programmes, to support organisational requirements, is required.


With strong coaching skills, and the ability to support individuals in improving performance, you’ll be confident in delivering training and presenting to a senior level.

Occasional travel is required so a full UK driving licence is desirable.

Assessment dates – W/C date 08/07/2019

About Us

Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites.

We pride ourselves in working to the highest standards of both technical assurance and customer service.  It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Closing Date: Sunday 23rd June 2019, Please note, this advert may close early if the appropriate number of applications has been reached.

Job Segment:
Real Estate, Manager, Learning, Sales, Management, Human Resources

Reference: 38158804

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