Learning & Development Manager to c. £45,000 pa - CARDIFF

Posted 11 July by Human Resourcing Limited
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HOURS: 37.5 per week with flexibility to meet the business needs

LOCATION: Cardiff Head Office, with travel to sites as necessary

PURPOSE OF THE ROLE: To design and deliver a fit for purpose Learning and Development offering for the business, ensuring that we are creating the conditions for everyone to flourish and to build a successful career.

Key Responsibilities


  • In partnership with key stakeholders, lead the design and delivery of an exceptional induction process for new starters which is highly regarded internally and externally, ensuring everyone is set up for success from day one.
  • Ensure that there is a clearly defined and consistent process, ensuring all the logistics and facilities are planned well in advance in the most efficient and cost effective way and are fit for purpose to support a great new starter experience.
  • Work closely with all key stakeholders to ensure new starters pass seamlessly from recruitment stages into induction and beyond.
  • Act as a role model and coach for other trainers, ensuring there is consistency around training standards.
  • Ensure employees meet all regulatory and mandatory training requirements in line with required timescales.
  • Act as a key point of contact for external service providers.
  • Ensure all induction and onboarding activity is continually evaluated to ensure desired learning and operational outcomes are achieved.
  • Utilise a combination of training delivery methods to drive the best engagement and outcome for e.g. e learning, classroom, on the job coaching etc.
  • Seek feedback from employees on their induction and onboarding experience and utilise this information to continuously improve the employee experience.

Learning and Development

  • Develop a consistent, comprehensive L&D offering for staff to ensure that they are able to perform with excellence through both technical and behavioural development.
  • Ensure learning and development is delivered in a variety of delivery methods to suit different learning styles, utilising a combination of classroom training, e-learning and on the job real time coaching.
  • Ensure managers are upskilled and supported to develop their teams to their full potential.
  • Monitor and ensure all mandatory refresher training is delivered as appropriate in the most efficient and cost effective manner.
  • As the wider learning and development offering is developed within the org, identify training and development needs through job analysis and regular consultation with key stakeholders.
  • Design and expand learning and development programmes based on the needs of the organisation and the individual in line with skillset.
  • Consider the costs of planned programmes and work within assigned budgets.
  • Produce training materials for in-house programmes, and act as a point of contact for external providers where appropriate.
  • Create and/or deliver a range of e-learning packages.
  • Ensure that statutory training requirements are met.
  • Continually measure the effectiveness of the learning and development offering, producing key metrics as appropriate, assessing the return on investment of any learning and development programme.

Leadership Development

  • Conduct an ongoing gap analysis of key learning and development needs for managers and pull together a clear view for evaluation.
  • Design and develop leadership development programmes for all levels of management in line with key development needs, ensuring that we are nurturing future management succession.
  • Ensure learning and development is delivered in a variety of delivery methods to suit different learning styles, utilising a combination of classroom training, e-learning and on the job real time coaching.
  • Continually measure the effectiveness of the leadership development offering, producing key metrics as appropriate, assessing ongoing return on investment.

Talent Management

  • Ensure that clear career pathways are promoted to all staff, ensuring succession routes are available for everyone to progress and develop.
  • Ensure clear expectations are set regarding each job role, both in regards to the technical skills and behaviours required to be successful through the appropriate job descriptions and competency frameworks by job role and level.
  • Ensure there is a consistent approach to performance development review conversations, via a robust supervision process and via a wider annual appraisal process.
  • Engage in succession planning discussions at site and management level, identifying development gaps and ensuring the learning and development offered is fit for purpose and in line with needs.


  • Recruit, develop, manage and grow the Learning and Development team in line with business needs.
  • Drive reporting of all learning and development metrics, which feed into the wider HR dashboard.
  • Work in partnership with the HR Director to continue to develop the leadership and development strategy in line with operational needs.
  • Support wider HR projects as and when appropriate.

Required skills

  • L&D Strategy
  • Learning & Development
  • L&D Manager
  • L&D delivery
  • Operational L&D

Reference: 38441420

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