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Learning & Development Executive

Posted 4 January by Softcat PLC Featured Ended

Job Title: Learning & Development Executive

Reports To: Sales Learning & Development Manager

Location: Manchester or Marlow (with regular travel to all Softcat offices)

Salary: TBC

Job Role: As the Learning & Development Executive you will have an exciting and varied role where you will have the opportunity to be creative and collaborative whilst working with different areas of the business.

Key Responsibilities

  • Working alongside the Sales Learning & Development (L&D) Manager, you will be responsible for L&D for a specific remit of sales people for the following:
    • Work with a sales remit to encourage the right behaviours for the role.
    • Work on continually improving skills and knowledge across your remit along with confidence and credibility of your remit, internally and externally.
    • Support Team Leaders and Sales Managers in developing team members, supporting new initiatives and driving growth.
    • Undertake regular coaching with your remit to discuss improvements, goals and challenges.
    • Aid the development of new programmes and workshops that will benefit the sales team.
    • Drive a culture of self-responsibility by supporting self-learning and development along with use of our internal training application, Fuse.
  • Working with the Fuse Team on our new training app, you will be responsible for:
    • Driving engagement and adoption of the app, within Softcat.
    • Understanding what our users want from the app and developing the app and/or content accordingly.
    • Being proactive in communicating the benefits of using the app and actively evolving the content.
    • Analyse and evaluate data reports to ensure content is valuable in driving improvements in performance.
    • Collaborate with Fuse Community Champions to create bespoke and interactive learning experiences.
    • Liaise with manufacturers and external trainers to provide new and relevant content to enhance the skills and knowledge of our employees.
  • Working alongside the Head of L&D and the wider L&D team members on other initiatives. These initiatives will be dependent on the experience of the successful candidate. They could be existing projects such as developing our Management workshop library, re-designing sales workshops, or the development of a new initiative.

Skills & Experience

  • Ideally, two years sales experience, achieving targets.
  • Experience in dealing with customers, and comfortable with the complete Softcat product and services portfolio.
  • Excellent communication skills, and the ability to develop and maintain relationships and manage sensitive situations.
  • Ability to work independently and as part of a team to achieve results.
  • Experience in helping others to develop and apply a different way of thinking, would be advantageous.
  • Enthusiastic, self-motivated and proactive.
  • Ability to juggle multiple tasks, prioritise and deliver on time, whilst maintaining a focus on quality and targets.

About Softcat

Passion. Intelligence. Fun. Responsible; these core values define Softcat. We are one of the UK’s leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business.

Reference: 34142911

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