Learning and Development Specialist

Service Care Solutions are looking for a Learning and Development Specialist to work within the Transport for London on a 6-month contract.

Location: Southwark

Job roles/responsibilities:

• Direct delivery of in-person classroom or on-line training (via Teams) of the TfL Zero Tolerance towards Sexual Harassment training course for TfL London Underground operational staff numbering up to 20 delegates per 2 ½ hr session at TfL central London premises
• Advocate for the TfL approach to Zero Tolerance towards Sexual Harassment training on London Underground and other TfL services
• Deliver engaging, facilitated, inclusive sessions, adapting adult learning approaches to the operations culture.
• Managing the performance of delegates and groups, where relevant, escalating issue using appropriate communications to London Underground Skills Development (LUSD)or programme team (as appropriate) in a timely manner
• Work with LUSD and programme team - to maximise course attendance, report attendance and ensure completion of feedback.
• Work with the scheduling team to manage team delivery diaries providing short term cover as necessary. And the attendance of staff using SAP.
• Set-up and clear down of training rooms. Complete all necessary course related admin and time-sheeting.
• Contribute towards supervised peer review, debrief, and feedback sessions.
• Provide ad-hoc support and delivery to the CPOS programme team on related content and other projects.

Knowledge required:

• Adult learning theory and practice (Essential).
• Understanding of the needs of a diverse group of people in a training environment and in development of training (Essential).
• Being computer literate with an understanding of IT (Essential).
• Knowledge of Safeguarding principles (Essential).
• Knowledge of TfL's approach towards customer safety and security (Desirable).

Experience required:

• Experience of delivering Safeguarding (Essential).
• Relevant professional qualification (e.g. TAP/ CIPD/ NVQs/ C&G/ PgCert) (Essential).
• Experience in delivery of Sexual Harassment training (Desirable).

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: .