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Learning and Development Consultant

Posted 9 May by Selfridges & Co Featured Ended

Prestigious brands and unrivalled service need talented, high performing people behind them. Responsible for Learning & Development across Head Office, you’ll ensure our employees and Managers have the tools they need to develop and play a crucial role in maximising their performance – not to mention ours.


You will work as part of the Learning & Development team to deliver and co-develop inspiring learning solutions in line with business needs, with a particular focus on blended learning. You will take ownership for designing and delivering core training workshops, frameworks and learning toolkits and support the L&D Manager and Senior Learning & Development Managers with the design and delivery of project and programme related training activity. You will support the Learning & Development Manager with our annual Performance and Development cycle and talent activity. Alongside this you will also have the opportunity to support the shaping our e-learning offer and set-up, and get involved in the management of our apprenticeship programme/s.

This is a critical role in helping Selfridges to provide high quality learning and development to all our Team Members and Managers through innovative learning solutions. The focus is on strong design skills and with the ability to facilitate training effectively. You will deliver learning solutions across all areas of the business and at all levels.


This role is a great opportunity for someone with 1-3 years’ experience working in a Learning & Development team who is looking for the chance to get involved in a variety of learning activities and develop blended learning skills. You’ll need proven experience of delivering a broad range of solutions to drive learning and capability in a retail or customer focused environment. Experience of working with a Learning Management System and an interest in e-learning is desirable. As a strong communicator, you’ll engage, consult and collaborate with the business to produce innovative material and campaigns and evaluate their effectiveness. Experience of working on projects, an ability to work at pace and plenty of resilience are also essential. Our standards are high, which means attention to detail is essential along with a strong understanding of our business and Values.


Extraordinary experiences are not only for customers, but Team Members too. We offer all Team Members the chance to be a part of something unique where they can enjoy careers that provide inspiring experiences, exciting challenges and great benefits.

They also know that Selfridges is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. Whether you are a Values Ambassador, Green Warrior, a member of the Work it Lab or you get your fix for fashion by taking part in our internal shows, there are many ways to show and develop your talent.

Living our Values is essential to the way we work day to day, encouraging greater social responsibility amongst our Team Members. From our Project Ocean campaign to Bright Young Things, we are focused on a long term approach to sustainability by buying better and inspiring change.

This role’s key benefits includes 30 days holiday including bank holidays, potential for performance related bonus, subsidised gym membership offer, season ticket loan, cycle to work scheme, pension contribution and not to mention a generous staff discount!


Selfridges is a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other. The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909. The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus and the Selfridges App which both deliver to over 130 countries. In 2016 Selfridges was the first ever store to be awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted ‘Best Department Store in the World’ award, underlining its place at the forefront of retail.

Reference: 33557721

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