Learning and Development Administrator

Posted 14 February by Mazars
This is a new full time role and will support the professional development manager with the objective of dealing with all administrative activities in relation to the development of staff within the firm.

This role requires very strong personal organisational skills in order to manage the development requirements in multiple locations. It would also require strong interpersonal skills to deal with staff at all levels and in these locations.

Job Role

Development administrator responsibilities include:

• Assisting with Apprenticeship registration

• Assisting with overseeing the registration of professional qualification exams and internal skills courses.

• Monitoring of institute records and ensuring the trainees are keeping them up to date

• Communication and monitoring of development pathways

• Takes receipt of invoices, checking invoice details and processing for payment

• Communicating invoice errors / resolving inconsistencies

Communications and other general tasks:

• Point of contact for queries from staff and trainees, service lines and tuitions providers and other

• Management of Professional Development and Qualifications inbox

• Management of development bookings and recording details on deployment systems (when necessary)

• Scheduling training courses including booking rooms and sending out invites/joining instructions.

• Monitoring of study leave usage

• Monitoring course registrations

• Monitoring of exam performance i.e. number of exam fails

• Administer payment of invoices

• Update internal communication tools

Upon successful completion of the probation period, we are happy to support you through one of the below Level 3 Apprenticeships:

• Level 3 Business Administration

• Level 3 Learning and Development Practitioner

Person Specification

• Communicates verbally in a clear logical manner

• Effective written communication

• Good IT skills, experience of using Excel is important

• Professional approach to work and clients

• Confident and personable approach when dealing with stakeholders

• Reacts flexibly and professionally to change

• Identifies and communicates a creative approach to dealing with issues

• Able to carry out basic organised research

• Delivers work to deadlines and keeps relevant parties involved and informed

• Can demonstrate an organised and thorough approach to your own work

• Develops constructive relationships with others

• Demonstrates a desire to develop

• Maximises personal contribution to Mazars

• Builds business knowledge

• Strong administration skills

• Willingness to learn

• Minimum 5 GCSE’s (or equivalent) grades A-C required

Reference: 39965199

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