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LCMS and HPLC Technical Specialist

Posted 25 January by Zenopa Ended

A great opportunity for a Scientist with extensive experience in LCMS and HPLC to move into a customer-focused Applications Specialist/Technical Support Specialist role OR for an experienced sales representative or applications specialist, looking for a new challenge and to develop their career at an exciting time of expansion.

TERRITORY: UK (working as part of a team of 6 to cover the region)

PRODUCTS: HPLC and LCMS product range including the associated software packages.

CUSTOMERS: Academic, Research, Pharmaceutical, Environmental, Clinical Laboratories

RESPONSIBILITIES:

- Supporting the continued growth of the company's LCMS businesses

- To support the pre and post sales process to help the company achieve and exceed the sales targets for the product lines, providing at all times an excellent l level of support, technical expertise and product knowledge.

- Present the company as the leading solution supplier at external meetings.

- To develop new applications in response to customer or market demand.

- Maintain and grow a knowledge of competitor solutions and identify & promote the unique selling points of our own solutions.

- Take the tools and products which the company manufacture and use them creatively to produce customer solutions.

- Presenting Product and Application specific information at external conferences/meetings.

- Attending product specific meetings and maintaining positive relationships with support teams to maintain and grow technical knowledge of Liquid Chromatography

- Supporting the UK Sales Team in providing technically accurate and application appropriate quotations in a timely manner.

- Providing customer training and technical telephone support post Installation

- Make field visits to existing customers as well as prospective customers in order ensure customer success

PERSON SPECIFICATION:

- Strong preference for candidates qualified to MSc or PhD level with a significant emphasis on chromatography. Significant experience in chromatography may be accepted as an alternative to MSc or PhD

- Demonstrable deep understanding of the theory and practise of HPLC and UHPLC, LCMS and understanding of Mass Spectrometry.

- Excellent communication, organisational and listening skills

- Preference is given for significant experience gained in a commercial/instrument manufacturer role in a sales or support capacity.

- An ability to work effectively and efficiently without close supervision.

- Willingness to travel and spend time away from home, including European travel when required

Required skills

  • HPLC
  • Technical Support
  • Training
  • LCMS

Reference: 34320673

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