Laboratory Technical Sales Specialist - German or French-speaking

Posted 10 April by Zenopa

A great opportunity for applicants with experience working in a commercial life science role (laboratory sales or technical support), or a scientist (clinical, academic or industry background), with a background in genetics or molecular biology and experience with PCR, DNA or sequencing based technology, to move into an exciting scientific commercial role with an innovative and growing company!

Fluency in German OR French alongside English is essential.

Full sales and product training is provided.

PRODUCTS: Assays & Kits for Genetic Disease Testing

CUSTOMERS: NHS & Research laboratories

TERRITORY: Office-based in Manchester (if no prior sales experience) or home-based in the UK (if with experience in scientific sales), and around 30% domestic and international travel to customers and distributors in Germany or France.

Role Summary:

In this role you will be responsible for sales and technical support to the company's customer base via working closely with the global distributors. The position is customer-facing, providing technical sales and support to ensure customer satisfaction, company sales targets are reached and marketing plan is fulfilled.

Main Responsibilities:

Sales and Marketing:

Contribute to achievement of annual sales and marketing plans

Provide product expertise and sales support for distributors

Contribute to the development of sales leads through attendance at conferences and exhibitions, follow up on website enquiries and gain customer recommendations

Qualify sales leads via active customer management.

Build and maintain long term relationships with customers and distributors

Assist with the development of future product lines through interaction with KOLs, gain feedback and market insight

Assist with the development of technical and marketing literature materials and the product development/planning and marketing process

Attend and contribute to internal and external scientific meetings to maintain awareness of new molecular biological techniques, competitor landscape and new product opportunities

Contribute to the maintenance of a customer relationship management database

Technical Support:

Working closely with the R&D, QC and manufacturing teams and provide specialist technical support to customers within the distributor network regarding product performance, troubleshooting and complaints.

Organise and run product demonstrations and training for both customers and distributors

Ensure regular customer contact to monitor and ensure continued satisfaction

Present technical workshops and seminars to customer/special interest groups and provide technical support at customer sites

Develop, organise and deliver product evaluation and validation programs to new and existing customers.

Person Specification:

Degree in a Life Science discipline, preferably with experience in Genetics or Molecular Biology

Scientific sales experience is desirable but not essential.

Ability to travel abroad up to 30% of your time

Excellent communication skills, self-motivated and organised.

Fluency in German or French alongside English is essential.

Required skills

  • French
  • Genetic Analysis
  • German
  • PCR
  • Technical Sales

Application questions

Are you eligible to work in the UK without requiring visa sponsorship?
Do you hold a full driving license?
Are you fluent in either French OR German as well as English?

Reference: 34562163

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