L & D Specialist 12 month FTC

Primary Details

Are you passionate about shaping the future of learning within an international Technology division?

We're seeking an experienced Learning and Development Specialist to play a key role in supporting our Group Technology division on an international scale. This 12-month fixed-term opportunity is your chance to make a significant impact, driving professional growth and innovation across our global teams. If you're ready to inspire and empower, we want you on our team!

The Opportunity

As the Learning and Development Specialist within our Global Operations and Technology People team, your role will support the People Change and Development Lead, Senior business partners, and Global Technology teams to understand key learning requirements at a strategic and operational level. 

You will engage and manage suppliers to create relevant development offerings, oversee the effective delivery of learning interventions, actively monitor and measure benefits, and establish a continuous learning culture across the function. This is a hybrid role and we will ask you to come in to the office 1 or 2 days a week in London or Leeds for the moments that matter.

Your New Role

• Lead specific elements of the Group Operations and Technology strategy to develop a capability needs strategy and plan.

• Own and drive the planning and delivery of all learning and development initiatives for the function

• Work with the Capability Lead and multiple senior stakeholders to develop a learning programme project plan

• Support the development of effective career paths

• Drive the mapping of learning solutions to career frameworks and roles

• Contribute to driving the learning engagement plan and initiatives

• Collaborate with champions and subject matter experts to design, test and execute learning initiatives in support of behavioural and culture change

• Challenge, educate and influence stakeholder perspectives on learning value add and the drivers for behavioural change

• Plan, coordinate and schedule learning events per plans

• Report on delivery against learning plans, metrics and customer satisfaction

• Provide operational support for the development of the strategic learning initiatives

• Establish and maintain excellent collaborative working relationship within the learning teams, functional teams and external vendors

• Respond to learner queries and issues in a timely manner

About You

• Experience of working within an HR L&D function or Management Consultancy, ideally with exposure to technology departments.

• Demonstrable experience of successfully managing diverse and challenging stakeholders in a global matrixed environment to deliver behavioural and culture change.

• Experienced in administrative support role in global and complex organisation

• Preferred knowledge of the insurance industry and/or working with a technology function.

• Strong experience of developing career and learning frameworks, models and their use in underpinning business strategies

• Proactive in keeping pace with latest thinking and best practices.

• Experienced in Cornerstone OnDemand and/or Workday would be advantageous

Why QBE? At My Best  

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. 

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).  

#LI-Hybrid 

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include; 

5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada  

Employer of the Year 2022Winner – Insurance Insider 

British Claims Awards 2022 Winner - InsurTech Award 

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year 

Working Families Best Practice Awards 2021 Finalist for:Best COVID-19 Response?