Key Account Officer - Retail

Posted 23 February by Advantage Resourcing

Role: Key Account Officer - Retail
Salary: circa £25,000 + excellent benefits

A fantastic opportunity for a Key Account Officer to join a leading Retail organisation in London. If you are looking to become part of a growing success story with excellent progression opportunities this could be the role and company for you !

Key responsibilities include:

- Administration and co-ordinationsupport to the Account Manager
- To liaise professionally with all relevant departments, building valued relationships with wholesale and franchise customers and head office teams
- Support the Wholesale Manager with external customer service communication and requests
- Provide excellent customer care support to all customers and partners ensuring that they have a great experience when interacting with the brand
- Talking directly with customers and partners on general enquiries regarding stock, orders, deliveries and returns
- Ensure that all seasonal orders are received and passed to Wholesale Manager within the agreed seasonal order deadline calendar
- Taking ownership of existing wholesale customer portal systems
- Maintaining wholesale documents such as account lists, payment/shipping terms, google maps, account folders, cancelled units/budget tracker

Key experience required:

- Ideally Retail/Wholesale/FMCG industry experience within in similar role
- Intermediate excel skills (formulas,Lookups)
- Excellent communication skills (both written and verbal)
- Ability to build and maintain relationships
- Strong administrative skills
- Enthusiastic and self motivated

Please submit your CV now to be considered for position. Colin Youle is the consultant managing this assignment. Reference: - 809852

Advantage Resourcing is a service driven recruitment consultancy.

Required skills

  • Customer Services
  • Account Executive

Reference: 34545756

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