Key Account Manager

Location: Home-based with occasional travel

Are you an experienced Key Account Manager with a passion for building strong relationships and driving operational excellence? We’re looking for a proactive professional to lead customer engagement and deliver outstanding service across UK and European markets.

What You’ll Do:

• Act as the primary point of contact for business-as-usual activities, ensuring seamless communication and issue resolution.
• Drive continuous improvement through data insights and strategic initiatives.
• Manage complex accounts, oversee range change processes, and deliver high-quality client presentations.
• Collaborate cross-functionally with stakeholders in buying, merchandising, operations, supply chain, and analytics.
• Lead crew engagement programs, marketing initiatives, and support commercial growth strategies.

What We’re Looking For:

• Minimum 3 years’ experience in account management within airline retail, retail, or similar sectors.
• Strong financial acumen with P&L experience.
• Proven ability to manage complex accounts
• Excellent communication skills and ability to manage multiple projects under strict deadlines.
• Proficiency in Microsoft Office and data analysis.
• A self-starter with strong interpersonal skills and a bias for action.

Benefits:

• Competitive salary plus bonus potential.
• All travel expenses covered.

If you’re ready to take ownership of key accounts and make a real impact, apply today and join a dynamic team driving growth and innovation!

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