Key Account Manager

Are you a natural relationship builder with a passion for delivering exceptional customer experiences?

Do you thrive on developing strategic partnerships and driving business growth?

If so — this is the opportunity for you!

We’re looking for a dynamic Key Account Manager to join our client's high-performing sales team. In this role, you’ll be at the heart of developing long-term customer relationships, identifying growth opportunities, and representing a trusted brand that supports the social care sector across the UK.

This is a remote role with a strong support system behind you — giving you the autonomy to own your territory while collaborating with inspiring colleagues across Marketing, Business Development and Account Management.

Primary Responsibilities

• Develop and execute a territory plan to retain existing business and target growth opportunities in your territory.
• Promote the company’s product solutions and brands with professionalism.
• Collaborate with Marketing to support an outstanding customer experience.
• Develop advocates through exceptional customer service.
• Present persuasive sales presentations that demonstrate the company’s value proposition.
• Present written proposals including financial and value-add content.
• Ensure adherence to reporting and maximize CRM usage.
• Work collaboratively with BDMs to win new business.
• Represent the company with professionalism internally and externally.
• Develop high-level expertise of product portfolio.
• Build industry knowledge through networking.

Who You Are

• Experienced in account management or solution-based selling (within the care sector).
• A natural communicator — confident, articulate and great at building rapport.
• Commercially minded with strong problem-solving skills.
• Motivated, positive, resilient and always looking for opportunities to grow.
• Comfortable working independently and as part of a collaborative, supportive team.

What’s In It For You?

• A role with real purpose — helping people and making a difference in an essential industry.
• The autonomy to take ownership and drive success in your region.
• Support from a strong leadership team and innovative colleagues.
• Opportunities for development and progression as our client continues to grow.