The successful professional will report into the Sales Manager interact with application engineers, insides sales representatives as well as operations and marketing teams. As part of the role you will be expected to be able to comprehend sophisticated technical processes that crucial to understanding the customer's requirements as well as the manufacturing systems. You need to demonstrate you can recommend strategies to improve the customer's satisfaction overall.
Duties & Responsibilities;
-Develop an in-depth understanding of the customer and current market dynamics
-Ensure all customer issues are addressed across every department including operations, quality and commercial
-Pursue additional contractual business in line with the Business Units growth and react accordingly to changes within the market
-Work in conjunction with Manufacturing and the Business Unit to offer solutions to existing and prospective customers
-Constantly build on close relationships and linkages with all levels of customer purchasing, technical, engineering, programme, and management personnel
-You must be able to influence the outcome of quotations and proposals, then collect useful competitive information
-Establish close links with manufacturing, quality, technical support and field service teams
-Be able to understand customer dynamics and decision makers to effectively sell products to meet customer needs
Experience and Qualifications Required:
-Bachelor's degree from an accredited institution
-Minimum of 5 years relevant experience within metals industry, ideally a commercial role
-Willing and able to travel 25%-50% of the time (USA & European travel)
-Excellent negotiation skills
-Able to demonstrate past achievements within sales and customer service environment
-Flexible working attitude
-Ability to work in highly pressurised environment
Elevation Business Support is a specialist division of Elevation Recruitment focusing on roles from Receptionist through to Senior Appointments in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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