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Key Account Manager

Key Account Manager

Posted 5 April by Capita Ended
Key Account Manager

Working hours: Monday to Friday - 9am until 5pm with some travelling

Location: Chorley, Lancashire

About Parking Eye

ParkingEye (part of Capita) is the market leading car park management company. ParkingEye not only provide full circle car park management services but also real-time statistical and management information to clients across both the public and private sector utilising the latest in Automatic Number Plate Recognition technology.

About the role

As a Key Account Manager you will be responsible for prospecting and on-boarding new clients whilst also maintaining and developing existing accounts.

What you will do

You will be required to interact with colleagues across the company and within your team to facilitate the smooth implementation of new car park management schemes as well as ongoing maintenance of existing systems to guarantee the delivery of a positive client experience at all times.

You must have demonstrable work experience in a client-facing role with the aptitude and desire to learn new technical concepts and technologies. You will be responsible for negotiating future contracts, solving day to day issues and cross selling the company's other products and services.

Key Responsibilities

  • 25% of your time prospecting for potential new clients and turn this into secure contracts

  • Network, contact and present to new clients; exhibitions, pitches, site visits

  • Research and build relationships with new clients

  • Identify potential new clients and meet with decision makers

  • Contribute to the solution/service/cost structure

  • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients

  • Gain a detailed knowledge of the car park management system and understand how this product can be implemented to meet the requirements of the client

  • Compile proposals and contracts

  • Maintain a pipeline of current and potential clients to provide information relating to targets and projections for potential growth of a client

Client Retention Requirements

  • Present new products and services to enhance existing relationships

  • Build strong and positive relationships with clients at various levels

  • Work with technical staff and other internal colleagues to meet customer needs

  • Be the key interface between the client and all relevant internal departments

  • Plan and project manage the implementation of numerous car park management systems at any one time with the assistance of an Account Executive

  • Delegate work to an Account Executive who will assist in the day to day management of an account

Skills Required

  • Experience of selling to and managing key accounts

  • Ability to find and pursue new leads and sign potential clients

  • Strong account management and relationship building skills

  • Experience in project management

  • Excellent organisational, prioritisation and communication skills

  • Strong I.T. and written English language skills

  • Ability to multi-task

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, pension scheme and access to voluntary benefit options including; child care vouchers, share plan schemes, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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Follow Capita on twitter @capitacareers
Follow Capita on facebook @careersatcapita

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Reference: 34837900

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