Key Account Director / Manager - Telecom Products & Services

Posted 19 September by John Ross Associates

Key Account Director - Telecom Products & Services

JRA are assisting with the recruitment of an experienced Key Account Manager / Director to retain and grow recurring revenue streams from nominated key accounts within the EMEA region. Responsible for achieving sales quota and assigned strategic account objectives.


The Key Accounts Director represents the entire range of our clients Telecom products and services, with focus on NLO services whilst utilizing the secondary assigned account manager to drive the traditional Telecom portfolio. The Key Accounts Director leads the customer account planning cycle ensuring assigned customers’ needs and expectations are met.

Role Responsibilities:

·Establish productive, professional relationships with key personnel assigned customer accounts

·Coordinates the involvement of company personnel, including support, service and management resource to support the over achievement of set performance objectives and customer’s expectations

·Meet assigned target for profitable service sales and facilitate traditional hardware sales for the supporting sales account manager

·Proactively leads the strategic account planning process in collaboration with wider business and management to support the retention and growth of allocated key accounts

·Proactively assess, clarify and validates customer needs on an ongoing basis

·Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel

·Supports the traditional sales members in qualifying and developing and closing NLO opportunities within their allocated accounts and prospects across EMEA

·Maintains and up-to-date and accurate sales forecast on the CRM including opportunities, contacts and conversations

Key accounts include Level 3 clients at Enterprise level.

Salary & Application:

Our client will offer a competitive salary with double OTE dependant on experience and relevancy. Submit your CV direct via this portal ideally with a covering note highlighting your achievements and why you wish to apply, or call the office for further information.

Required skills

  • Enterprise Systems
  • Network Hardware
  • Telecommunications
  • Telecoms
  • Key Account Management

Reference: 33350575

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